Secure your place today on this incredible trip!
Payment options are via credit card or direct deposit.
**Please complete our travel booking form below to confirm your booking.
IMPORTANT: THE SAFETY AND WELL BEING OF OUR CUSTOMERS IS OUR PRIMARY CONCERN
In the first instance, we strongly recommend that you visit your Doctor to determine if you have any health issues that may prevent you from undertaking and participating in the proposed tour that you intend to go on or undertaking adequate fitness preparation.
All relevant health and medical information as requested in this questionnaire MUST be disclosed or any other aspects of your health which you might think may impact on your ability to participate or undertake the proposed tour as a condition of booking.
Please take your time and complete these details carefully and thoroughly, and then review it to be certain you have not left anything out and that it is accurately completed.
Remember if the state of your health changes between completing this form and departing on Tour, it is your responsibility to advise of any changes to Big Heart Adventures, and a doctor’s clearance letter may be requested at any time before Tour departure.
It is important that you read and
understand the following conditions
before making your booking. By paying
your deposit you acknowledge that you have
read and understand these Terms and
Conditions of Booking as outlined below and
you agree to be bound by these.
Reservation and Deposits
Fees & Charges
Amendment & Booking Fees
Refusal of Carriage
Statement of Responsibilities
Accuracy of Information and limitation of
Big Heart Adventures is not liable for any and
accepts no responsibility for any:
(a) third party service provider;
(b) inconvenience caused or expense
incurred as a result of any unsuitability
(c) technical errors, corruption of any data,
unauthorised access to your personal
data, inaccuracies in information
supplied by third parties, or failure by
Big Heart Adventures to complete your
travel booking where that failure is due
to circumstances beyond its control;
(d) tickets lost by a third party or any
charges associated with reissue and
resending of documentation;
(e) cancellation fees or other expenses
incurred by the Customer due to the
refusal of a visa, which will be entirely
the Customer’s liability;
(f) failure or delay on the part of any third
party service provider providing travel
services to you where your travel
booking has been properly processed
(g) the ability for a Customer to make a
claim under their travel insurance;
(h) travel bookings made for countries
where a Government Advisory or any
other warning made by the Australian
Government (as published on the
Department of Foreign Affairs website
at www.dfat.gov.au); and
(i) any acts or omissions of airlines or
other third party service providers in
the course of delivery of your travel
Where Big Heart Adventures is liable, its
liability will be limited to providing the
relevant travel services (as booked and paid
for with Big Heart Adventures) again or to
refunding the money paid in relation to the
services not provided because of Big Heart
Adventures failure to provide the services.
Where refunds are to be obtained from third
party service providers, any such refund will
be subject to those terms and conditions, Big
Heart Adventures will provide reasonable
assistance to you in claiming such funds from
those third party suppliers. Under no
circumstances will Big Heart Adventures be
liable for direct, indirect, consequential or
incidental damages including but not limited
to loss of profits, savings, damages for
Department of Foreign Affairs and Trade
Collection of information and privacy
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